Each year, The Heritage Foundation publishes an “Economic Freedom” ranking of 183 countries around the world. In 2009, the Philippines earned a score of 56.8 out of 100 possible points, placing it 104th place in [...]
One of the most important pieces of customer relations management is the handling of calls from customers. Many American companies have found that they can reduce the costs of handling these calls by outsourcing these [...]
The number of Filipino foreign workers who have moved abroad for work now exceeds 11 million pinoys. This represents nearly 11% of the total Filipino population. These overseas foreign workers or OFW’s, play an important [...]
